Jobs

Country Manager France

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Location
The Emporium, C De Brocktorff Street, Msida, MSD 1421, Malta
Hours per week
40 hours
Education level
Higher Education
As a Country Manager, you will build and lead an expanding team (20+ people at the moment) to deliver sustainable growth in France. Reporting directly to the CEO, you will own Novum Bank’s French P&L and you'll be responsible for growth and marketing strategy, as well as other areas such as legal, product, or UX.

Areas of responsibility:

  • Delivering profitability against the Bank’s plan
  • Creating marketing strategies to boost customer growth;
  • Preparing and managing monthly, quarterly and annual budgets;
  • Setting, monitoring and reporting on team goals including team bonus targets;
  • Deal with complaints or queries that are escalated up through the department;
  • Identify opportunities to reach new market segments and expand market share;
  • Monitor competition (acquisitions, pricing changes and new products and features);
  • Ensure the department works in a legal, compliant and effective manner;
  • Staff development and management;
  • Ensure policies and procedures are up to date;
  • Understand customer experience and provide recommendations for areas of improvement.

Skills:

  • You have experience in managing teams and has the ability to show leadership characteristics;
  • Empathetic, energetic and effective communicator: you are a good motivator;
  • You believe in collaborative workspaces, where everybody has a voice and it’s the best argument that wins, rather than the loudest voice in the room;
  • Data-driven with strong analytical skills;
  • Highly process-oriented: you believe results are a direct consequence of optimal processes built from a customer-centric perspective;
  • Enjoys challenging the status quo, always looking for improvement areas
  • The ability to work with little supervision in a diverse cultural environment;
  • The ability to travel as necessary;
  • Able to read, write and speak fluent (native or almost native level) French and English;

Education/Experience:

  • Minimum three years of relevant experience;
  • Previous experience in banking or similarly regulated environment is desirable;
  • Bachelors or Masters degree in Banking, Business, Finance or Statistics;