Jobs

Sales Officer (Danish Speaking)

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Location
Testaferrata street, Ta’ Xbiex, Malta
Hours per week
40 hours
Education level
Higher Education
The Sales Officer will report directly to the Head of Marketing Northern Europe and will be part of a new team that is responsible of handling sales, customer on-boarding and document verification of a loan portfolio.

Novum Bank is a well-known player in the consumer credit market under its label Cashper. You haven’t heard from us? Then you might not needed a micro loan before, because that is what we offer. Next to that, we have multiple MasterCard product, retail deposits and some corporate accounts.

What you’ll be doing:

  • Actively seeking new sales by executing appointed strategies and instructions;
  • Adhering to the team’s sales targets and deadlines;
  • Collaborate with the Sales team members to constantly improve process efficiency and overall results;
  • Customer on-boarding and verification of documents as per the Bank’s Policies and Operational Procedures;
  • Understand thoroughly the Bank’s products whilst ensuring that customers are always presented accurate information;
  • Responding to any customer queries via email, sms and phone;
  • Provide an excellent customer experience;
  • Work closely with other Bank departments, especially Payments and Collections, in order to ensure transparent and efficient interaction;
  • Ensure adherence to the Bank’s Code of Ethics and related policies;

Other responsibilities may include:

  • Involvement in production of Sales reports;
  • Involvement in training and mentoring of other team members;
  • Assist in documentation of the team’s Operational Procedures;
  • Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures;
  • Execute ad hoc tasks as may be requested by the Head of Marketing.

Your Skills and Experience:

  • Higher Education qualification;
  • Excellent command of English and Danish languages;
  • Essential demonstrable experience in sales of financial products;
  • Experience in customer on-boarding and documentation verification processes;
  • Fast learner with a passion for Sales;
  • Excellent communication skills with a results-driven approach;
  • Ability to work independently;
  • Good knowledge of Microsoft Office tools (especially EXCEL);
What are you waiting for? Apply now and our HR-team will reach out to you directly! Please be so kind and send your CV in English.