The Business Systems Analyst will report to the Operations Manager Projects (OMP) and will be part of the team responsible for technical project analysis and delivery for all internal and external operational systems.
This rewarding position requires a hard-working individual having an inquisitive nature, a passion for business and technical analysis, producing high quality deliverables whilst leveraging technology to drive efficiency and innovation.
Responsibilities:
- Assist the OMP in all upcoming and current operational projects from requirements gathering to production release stage.
- Collaborate with business and operational stakeholders to understand their needs, document requirements, and ensure clarity and alignment with business goals.
- Assist in change management activities.
- Analyse existing business processes to identify opportunities for improvement and automation. Make recommendations for process optimization.
- Track all incoming changes from third party service providers, prepare impact assessments and inform internal stakeholders as required.
- Create detailed system design documents, including data flow diagrams, workflow diagrams, and user interface mock-ups.
- Work with development teams to translate business requirements into technical specifications and ensure solutions are feasible and as required.
- Ensure that projects are delivered on time and within stipulated budgets.
- Create test cases and assist in any required testing.
- Maintain comprehensive documentation of business processes, requirements, and system configurations.
- Provide training where necessary.
- Stay up to date with industry trends and best practices and make recommendations for process and system enhancements.
- Report regularly to the OMP on project status.
- Execute ad-hoc tasks as may be requested by the OMP.
Skills and Experience:
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Bachelor’s in Information Technology, Business & Computing or equivalent.
- Direct involvement within the Software Development Lifecycle.
- Strong Analytical and Problem-Solving skills.
- Exceptional Communication and Organizational Skills.
- Ability to Manage Multiple Tasks in a fast paced, Deadline driven environment.
- Ability to work collaboratively in cross-functional teams
- Ability to manage Time and Prioritize work
- Ability to work on own initiative.
- Ability to Work Under Pressure.
- Hands on Experience using APIs and Postman.
The following skills are considered an asset:
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Proven experience as a Business Systems Analyst or similar role
- Experience with Credit Cards, Prepaid Cards and lending products
- Experience with project management tools
- Hands-on database and SQL experience
- General Accounting experience
Excellent Salary + Benefits + Bonus
We Are Keen to Meet You! Apply Now and Our Recruitment Team will reach out to you directly. Please include your CV in English.