We are seeking an Experienced Analyst, with a Technical Background, to shape all aspects of Fraud Strategy. Responsible for building Fraud Prevention Data for our Credit Card Portfolio. Developing an Infrastructure of Data, Reporting & Analytics, to underpin Fraud Optimisation & Support Product Growth.
Responsibilities:
- Take ownership of Fraud at both Customer Acquisition and Customer Management Stages. Including cut-off setting, initial-line-assignment, affordability, authorisation & line management (increase/ decrease) programs.
- Accountable for leading ad hoc and regular analytics on key risk indicators; tracking variance to plan and informing above noted strategy setting.
- Develop an improved management information suite, covering risk appetite. With a dynamic capability to review live tests and interrogate trends.
- Manage the credit risk messaging across the bank; opportunity to discuss on-going performance and propose value add strategies to bank committee(s).
- Work closely with various Bank teams, including Finance, Operations and Decision Science areas.
- Generate enhanced documentation outlining Credit Risk Processes, including consideration of (Changing) Regulatory Standard.
- Input into Collections & Recoveries, and Fraud Strategies.
- Facilitate growth plans by delivering effective & timely fraud solutions, with consideration of continuous improvement and customer experience.
Skills & Experience:
- 1+ years’ experience within an analytical role (Credit & Financial Services is preferred but not required).
- Bachelor’s or Master’s degree in a quantitative/ numerical discipline.
- Problem solving and analytical (useful: SAS/ SQL/ Python or similar).
- Data visualization and dashboarding (useful: Tableau/ Power BI)
- Exceptional communication and organisation skills.
- Ability to manage time and prioritise work while handling multiple tasks simultaneously
- Pro-active outlook and desire to innovate.
- Experience with credit cards or other retail lending products (e.g. loans, current accounts or mortgages) is preferred.
Desirables:
- Fluent (written and spoken) in English and German.
- Previous experience in chargeback management, fraud analysis or a related field is considered an asset.
- Familiar with the financial services industry, specifically in areas related to credit card processing, banking, or eCommerce.
- An understanding of payment processing systems, chargeback regulations, and fraud prevention tools.
- Understand the regulatory framework surrounding chargebacks and dispute resolution.
Excellen Salary & Benefits & Bonus
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