Operations Officer (Payments) Fluent in English

The Emporium, C De Brocktorff Street, Msida, MSD 1421, Malta
Hours per week
40 hours
Education level
Higher Education
The Operations Officer (Payments) will report to the Payments Manager and will be part of the payments team which is responsible for the bank’s day to day payment’s function.


At Novum Bank we are committed to ‘Values’ that lead to Great Work! Here you will not only join something, but you will also add something! Discover how you can make an impact, build yourself an exciting new career, while working in a multi-national environment. Our ‘Career Opportunities’ are endless whatever your background / skills, our corporate aim is to deliver best in class ‘Customer Service’ but equally in a challenging workplace where individuals feel empowered to reach their personal best and thrive. Explore a collaborative culture, growth and originality supported by suitable resources where everyone is important.


  • Responsible for monitoring / processing daily outgoing and incoming payments including manual, single, batch, urgent payments through SEPA, SWIFT and third-party payment providers.
  • Ensures all payments are handled within internal / external rules, internal / external cut-off times and internal product requirements.
  • Liaises daily with cards and lending operators for all matters related to payments.
  • Liaises with correspondent banks and third-party payment providers on any issues related to payments.
  • Provides daily reporting required for reconciliation purposes.
  • Assists in preparing invoices and settlements from correspondent banks and third-party payment providers.
  • Handles daily payments related reconciliations.
  • Ensure adherence to the bank’s payments related policies.

Other Responsibilities:

  • Assist in documentation of the team’s Operational Procedures.
  • Providing ideas and suggesting ways for the improvement of operational systems, processes and procedures.
  • Execute ad hoc tasks as may be requested by the Manager.

Skills & Experience:

  • Ordinary / Advanced level qualifications or equivalent.
  • Experience within similar operational role within a financial services institution.
  • Excellent command of English.
  • Knowledge of Spanish language is considered an important asset.
  • Good communication and organisation skills.
  • Ability to manage time and prioritise work.
  • Good knowledge of Microsoft Office tools especially MS Excel.

The following are considered an asset:

  • Experience with correspondent banks, SEPA, SWIFT and Payment Service Providers.
  • Experience in a Bank’s Treasury Department.
  • General Accounting experience.

Excellent Salary + Benefits + Bonus