Sales / Customer Service Officer – Spanish

Role:

• Helping / Advising Customers in completing their Loan Applications.
• Assisting Customers with their Loan Repayment Schedules.
• Answering all questions and queries via Phone, Chat, SMS or Email.
• Focused on enhancing the overall customer experience and promoting other potential products across our business.
• Most importantly, putting the customers at the 'heart' of everything we do. 

Competencies / Skills:

• Passion for helping people and making our customers feel important / special.
• Written and Verbal fluency in Spanish
• Previous Sales experience in any industry would be of interest.
• Focused and target driven, competitive and eager to deliver excellent customer service.
• You like working in an international company with many different cultures around you.
• Previous experience of working in any sales / customer contact role by phone or directly.

What we offer:

We are team players and cross-functional collaborators - we do not have limits when it comes to getting the job done. There are many options for you professionally and personally. We invest in our employees not only with a lucrative pay and distribution package as well as good cocoa/coffee (and Friday beer), but also with a focus on your personal and professional development. We encourage innovation and always involve our dedicated employees - we celebrate success. We are an inclusive, multicultural community characterised by high diversity and with many different nationalities represented.